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Frequently Asked Questions
FAQs
Is Inkbox safe?
Yes, our For Now Ink™ formula has been tested for product safety to ensure it meets cosmetic regulatory requirements. Our tattoos are clinically tested. Check out a full list of ingredients here.
If you’re worried about skin allergies or you’re experiencing discomfort post-application, please send us an email at hi@getinkbox.com!
What tattoo sizes do you offer?
Our tattoos come in the following canvas sizes: 1x1”, 2x2", 3x3", 4x4", 5x2”, 7x2", 6x3", 6.5x6.5", and 5.5x9". Please note that the usable design space for the tattoo design is roughly 0.25” smaller than the canvas itself. More information on this can be found here.
Do Inkbox products expire?
Our For Now Ink™ has a shelf life of 9 months and should be stored in a cool, dry location.
Our Freehand Tattoo Markers have a shelf life of 30 months and a 3 month PAO (Period After Opening). This means the product should be used within 3 months after opening. Make sure to always keep the cap on, keep the marker horizontal, and store at room temperature out of direct sunlight.
Where do you ship to?
We ship to most international locations! For a full list of countries, visit our Shipping Page.
US and Canadian customers will never be charged duty fees. International orders may be subject to duties and taxes based on the value of the order and the tax-free threshold of the destination country. For more information, click here.
Can I cancel or return my order?
We can cancel your order as long as it hasn’t been processed or shipped out.
If you want to return your order, our team will need your order number and reason for return.
Send us an email at hi@getinkbox.com and we’ll try our best to help you!
How is Inkbox different from Henna or Jagua?
Inkbox isn’t henna or jagua!
Inkbox tattoos are made from a patented ink formula that uses Genipa Plant Extract to create tattoos that last longer, look real and are water resistant!
More questions? Visit the Help & FAQ Center